C9999 Terms & Conditions — A Complete Guide for Members

1 General Terms & Conditions

C9999 (hereinafter referred to as the "Platform", "we", or "Company") is an internationally licensed online betting and gaming service provider. These Terms & Conditions apply to the c9999 website, mobile app, and all associated services.

These Terms & Conditions constitute a legally binding agreement between you (as a member) and c9999. Claims arising from failure to read or understand these terms will not be entertained.

• C9999 reserves the right to amend these Terms & Conditions at any time without prior notice.
• The Bangla version shall always be considered the authoritative version.
• These Terms & Conditions are governed by international gaming laws and regulations.
• C9999 reserves the right to close accounts of users accessing the platform from restricted regions.

2 Account Registration Requirements

To register an account on c9999, the following requirements must be met. All information provided at the time of registration must be truthful, accurate, and complete.

• Age Requirement: Applicants must be at least 18 years of age. A national ID card or passport may be requested for age verification.
• Single Account: Only one account is permitted per person, household, or IP address.
• Accurate Information: Your name, phone number, and payment details must be genuine and verifiable.
• Password Security: Members are solely responsible for the security of their accounts. Passwords must not be shared with anyone.
• Account Transfer: Transferring or selling an account to another person is strictly prohibited.

C9999 may request additional identity verification documents at any time. c9999 reserves the right to withhold withdrawals until verification is fully completed.

3 Deposit & Payment Rules

C9999 currently supports deposits via bKash, Nagad, Rocket, and USDT. The following rules apply to all deposits:

• Minimum deposit: ৳200 (bKash / Nagad / Rocket)
• Maximum single deposit: ৳50,000 (standard members)
• Deposits are typically credited to your account within 1–5 minutes.
• Third-party payments are not accepted — the payment method must be registered in the member's own name.
• C9999 is not liable for transaction delays caused by banks or mobile operators.

4 Withdrawal Rules

The following conditions apply to all withdrawals from c9999. To ensure fast and secure withdrawals, please make sure your account verification is complete.

• Minimum withdrawal: ৳500
• Maximum single withdrawal: ৳1,00,000 (higher limits may apply for VIP members)
• Withdrawals can only be made via the same payment method used for the deposit.
• Bonus balances cannot be withdrawn directly — the turnover requirement must be completed first.
• Withdrawals may be delayed while verification is in progress.
• C9999 reserves the right to place a hold on withdrawals in the event of suspicious activity.

Average withdrawal processing time is 3 minutes. This may vary depending on your bank or mobile operator.

5 Bonus & Promotion Terms

To make the most of c9999's bonuses and promotions, it's important to understand the following terms. Each offer may also have its own specific conditions.

• Welcome Bonus: Applicable to new members on their first deposit only. This bonus can only be claimed once per member.
• Turnover Requirement: Bonus amounts generally require a 5x to 10x turnover. This may vary depending on the specific offer.
• Duration: Every bonus has a set validity period. Any unused bonus will be automatically cancelled upon expiry.
• Bonus Abuse: Using multiple accounts or exploiting bonuses through strategic manipulation is strictly prohibited.
• Free Bet: Winnings from free bets will be credited as real winnings, but the original free bet stake will not be included.

6 Betting Rules

All bets placed on c9999 must comply with the following rules. In the event of any betting dispute, c9999's decision shall be final.

• Once a bet is confirmed, it cannot be changed or cancelled (except where a cashout option is available).
• Any bet placed at incorrectly displayed odds due to a technical error will be considered void.
• If a match or event is cancelled, the staked amount will be refunded.
• In the event of a disconnection during live betting, our server logs will be used to verify the bet.
• Maximum bet amounts may vary depending on the sport and market.
• Placing bets on multiple markets within the same event for the same outcome (arbitrage) is prohibited.

To learn more about betting tips and strategies, visit our Betting Tips View page.

7 Prohibited Activities

The following activities are strictly prohibited on c9999. If any such activity is detected, the account will be terminated and all balances forfeited.

• Multiple Accounts: Creating or operating multiple accounts under the same identity.
• Bots & Automation: Using software, bots, or automated systems to place bets.
• Match Fixing: Placing bets based on match fixing or insider information of any kind.
• Money Laundering: Using c9999 for the purpose of laundering illegal funds.
• Hacking: Attempting to gain unauthorized access to the platform's systems.
• Using Another Member's Account: Logging into or operating another person's account.

8 Privacy & Security

C9999 takes your personal data privacy seriously. Our full Privacy Policy is available as a separate document.

• Your information is never sold or shared with third parties.
• All transactions are secured with SSL encryption.
• Enabling two-factor authentication (2FA) is strongly recommended.
• If any suspicious activity is detected, c9999 will notify you immediately.

For more details, visit our Privacy Policy View page.

9 Responsible Gaming

C9999 believes betting is a form of entertainment — not a solution to financial problems. We are committed to the wellbeing and financial safety of every member.

• Use of c9999 by anyone under the age of 18 is strictly prohibited.
• Members can set their own deposit, bet, and loss limits.
• Members may request a temporary or permanent Self-Exclusion.
• We actively provide support when signs of problem gambling are identified.

10 Account Closure Policy

C9999 may suspend or permanently close an account without prior notice under the following circumstances:

• Violation of these Terms & Conditions.
• Registering with false or misleading information.
• Engaging in any prohibited activities.
• Failure to pass age verification.
• For legal or regulatory reasons.

Members may request account closure at any time. In such cases, any verified balance will be refunded; however, any bonus balance will be forfeited.

11 Dispute Resolution

In the event of a dispute between c9999 and a member, we will first seek to resolve the matter through mutual discussion. The dispute resolution process is outlined below:

• Step One: Submit a complaint to our support team. We will respond within 48 hours.
• Step Two: If the issue remains unresolved, it will be escalated to senior management.
• Step Three: International gaming arbitration may be sought if necessary.
• In disputes regarding betting outcomes, c9999's server logs shall serve as the definitive record.

To file a complaint, email us at: support@c9999.ws

12 Policy on Changes to Terms & Conditions

C9999 reserves the right to modify, amend, or update these Terms & Conditions at any time. Changes will be made following the process outlined below:

• Members will be notified by email of any significant changes.
• Updated terms will take effect from the date they are published.
• Continued use of the Platform after any changes have been made will be considered acceptance of the updated terms.
• The latest version of these Terms & Conditions will always be available on this page.